Let us help you


Do you have a minimum stay period?

Are your prices fully inclusive?

What if i need to cancel?

Food & Drink

Do you cater for children?

Can you handle dietary requirements?

What meals are included in a fully catered chalet?

What drinks are included?

Which night is the chalet night off?

Can you recommend and book a restaurant for us?

Do you offer a cake for birthdays and anniversaries?

What sort of food do you provide. Sample Menu

Your Stay

Are your chalets suitable for babies and young children?

What is the check in and check out time?

What's provided in each room?

How can I arrange ski hire?

How do I arrange ski or board lessons?

Do you allow pets in the chalets?

Is there parking at the chalets?

Should I tip my chalet hosts?

What do you supply for infants?

Is the wifi free?

Can you assist with childcare?

Is it possible to ski on arrival and departure days?


How do I tell you my flight details?

Where do I meet my driver at the airport?

How long does it take from the various airports?

Can I drive to the chalets?

Do I need snow chains?

Will you supply a car seat?

Still need help?
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